Shipping & Returns

Shipping:
We currently offer a flat-rate shipping fee to simplify the checkout process and ensure each order—whether it’s one item or a beautifully curated gift box—is packaged with care and delivered safely. Because our collection encompasses everything from handcrafted candles to home and spa essentials, our flat-rate shipping policy enables us to maintain consistency across all orders.

While you’re welcome to purchase a single item, our flat-rate shipping is best suited for those looking to build a custom gift box or purchase multiple items from our marketplace. We encourage thoughtful gifting, and our collection is designed to mix, match, and delight.

We ship within the U.S. only and do not currently offer international shipping. Local studio pickup is available by appointment—please email us at hello@lolaanddunelly.com to coordinate

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Do you offer international shipping?
At this time, we only ship within the U.S.

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Can I pick up my order locally?
Yes, local studio pickup is available by appointment. Please email us at hello@lolaanddunelly.com to coordinate.

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What’s your return policy?
Because of the handcrafted and curated nature of our products, we do not accept returns. If your order arrives damaged or something isn’t right, please reach out to us within 7 days of delivery—we’re happy to help make it right. Please email us at hello@lolaanddunelly.com or call (833) 818-2038